Last Updated: June 4, 2021
Overview of Privacy Practices
Personal Information Collected. We generally collect the following types of personal information:
- Identifiers: includes direct identifiers, such as name, alias, user ID, username or unique personal identifier; email address, phone number, address and other contact information; IP address and other online identifiers.
- Customer Records: includes personal information, such as name, account name, user ID, contact information, and financial or payment information, that individuals provide us in order to purchase or obtain our products and services. For example, this may include information collected when an individual registers for an account, purchases or orders our products and services, or enters into an agreement with us related to our products and services.
- Commercial Information: includes records of personal property, products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.
Use of Personal Information. In general, we may use and disclose the personal information we collect for the following business and commercial purposes:
- Providing and supporting our services
- Supporting collaboration, networking, and projects
- Communicating with you
- Marketing and advertising
- Personalizing content and experiences
- Analysing and improving our services
- Protecting Bellbirrd, you, and others
- Complying with legal obligations
- In support of our general business operations
Information we collect
Personal information that may be collected directly from you if you register to use or use one of our websites or services includes names, contact information, organization name and details (if applicable), your own domain name, IP address, billing details including credit card details.
We may also collect personal information such as IP address, device information and log information by using cookies. We may also share this information with our mother company AWSTRUK STUDIOS LLC, and our third-party partners, in order to provide premium services for you and keep our teams organized. We may also collect your tax information and information to verify your identity (passport, ID card or driver’s license information). Tax information usually only applies to Nonprofits that sign up for our nonprofit program.
A cookie is a small piece of data stored on your computer (or other devices, such as a smartphone or tablet) when you visit a website.
Cookies help us remember information about your visit to our website, like your country, language and other settings. They allow us to understand who has seen which web pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. They can also help us operate our website more efficiently and effectively, making your next visit easier.
If you fill out a form on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again if you need to fill out another form. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How we protect and store your information
We store most of your personal information electronically. We implement and maintain technical and organisational security measures, policies and procedures, appropriate to the nature of the information concerned, designed to reduce the risk of accidental destruction or loss, misuse or interference or the unauthorised disclosure, access or modification to such information, which include, where appropriate, encryption of personal information in transmission, access controls, and written confidentiality obligations applicable to personnel and vendors who may access personal information. Your personal information is shared solely among members of the Bellbirrd Team and our partners, to ensure safety and fulfillment of our promise of premium service to you.
Storing your personal information
In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
When you request that we delete your account from our system, we will lock the account and delete it from our servers within 30 days. However, in specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
Legal rights available to help manage your privacy
You may access or request correction of the personal information that we hold about you by contacting us. There are some circumstances in which we are not required to give you access to your personal information.
We will respond to your requests to access or correct personal information in a reasonable time and will take all reasonable steps to ensure that the personal information we hold about you remains accurate, up to date, and complete.
Legal rights for individuals under GDPR and Similar Laws
If you are an individual based in or a resident of the European Union, United Kingdom, or Brazil, or a person to whom the GDPR, UK Data Protection Act or LGPD applies, there are additional rights available to you. Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you have certain rights in relation to your personal information.
- To access personal information;
- To rectify / erase personal information;
- To restrict the processing of your personal information;
- To transfer your personal information;
- To object to the processing of personal information;
- To object to how we use your personal information for direct marketing purposes;
- To obtain a copy of personal information safeguards used for transfers outside your jurisdiction; and
- To lodge a complaint with your local supervisory authority.
If you wish to access any of the above-mentioned rights, we may ask you for additional information to confirm your identity and for security purposes, before disclosing personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Right to access personal information
You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.
Right to rectify or erase personal information
You have a right to request that we delete your personal information or rectify inaccurate personal information, subject to certain exceptions under applicable laws. We may seek to verify the accuracy of the personal information before rectifying it.
You can also request that we erase your personal information in limited circumstances where:
- it is no longer needed for the purposes for which it was collected; or
- you have withdrawn your consent (where the data processing was based on consent); or
- following a successful right to object (see right to object); or
- it has been processed unlawfully; or
- to comply with a legal obligation to which 99designs is subject.
We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:
- for compliance with a legal obligation; or
- for the establishment, exercise or defence of legal claims.
Right to restrict the processing of your personal information
You can ask us to restrict your personal information, but only where:
- its accuracy is contested, to allow us to verify its accuracy; or
- the processing is unlawful, but you do not want it erased; or
- it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
- you have exercised the right to object, and verification of overriding grounds is pending.
We can continue to use your personal information following a request for restriction, where:
- we have your consent; or
- to establish, exercise or defend legal claims; or
- to protect the rights of another natural or legal person.
Right to transfer your personal information
You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
- the processing is based on your consent or on the performance of a contract with you; and
- the processing is carried out by automated means.
Right to object to the processing of your personal information
You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to object to how we use your personal information for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.
Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.
We may redact data transfer agreements to protect commercial terms.
Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
Contact us with any questions
845 444 6009